Shipping Information
Order Delivery Process
We aim to deliver your order quickly & efficiently Here is our service process:
Efficient Delivery Commitment
Our team is dedicated to ensuring your order reaches you promptly & without unnecessary delay.
What to expect
Once you placed your order, we'll get cracking & have it processed within two to three business working days. We'll keep you in the loop every step of the way, so you'll know exactly when your goodies are on the move!
If you place your order over the weekend or on a public holiday, we'll jump onto it first thing the next business working day. Once it's sorted, you'll get a shipping confirmation & tracking details, so you can keep an eye on your parcel every step of the way!
Shipping Carriers
Shipping charges are determined at checkout, based on the destination & total order weight. Free shipping is offered on qualifying order over $250 within Australia & New Zealand.
We partner with reputable local & international mailing services to guarantee secure & prompt delivery, including:
Australia Post / International
Australia Post Express / International Express
- For all international orders, we'll make every effort to ensure your goodies are shipped to your country of residence using the appropriate local postal services whenever possible.
Canada - Canada Post
USA - UPS
UK - Royal Mail Service
Order Tracking
Once your parcel is on its way, we'll shoot you an email with a tracking number so you can keep an eye on your goodies at every stage of the journey.
Delivery Timeframe
Estimated delivery periods vary by locations:
Australia (Metro) 3-5 business days
Australia (Regional/Remote) 5-7 business days
Please be advise that delivery schedules are subject to external factors, including customs processing, public holidays, or courier services disruptions, which may occasion delays.
Please note:
We do not ship to PO Boxes.